Product Manager - B2B (APAC-J) 2019 - 2022

As a Product Manager in a B2B product management team covering the APAC-J region, I drove product initiatives, promoted AI and data-driven insights products to achieve significant operational efficiencies and revenue growth.

Challenge: This role required a understanding of the APAC-J market and AiOps products capabilities , the ability to translate technical capabilities into business value for organisation, and the leadership to drive cross-functional alignment.

Solutions and Impact:

AI-Driven Operational Transformation & Efficiency:
Spearheaded AiOps automation initiatives, resulting in a 40% increase in operational efficiency and a 50% reduction in manual tasks, directly driving significant cost savings and productivity gains for clients.

Strategic Business Development & Revenue Growth:
Collaborated on RFPs, product demos, and effectively articulated commercial value, leading to a 30% increase in won opportunities with both existing and new accounts, demonstrating a strong ability to drive revenue growth in the APAC-J region.

Data-Driven Product Optimization & Market Fit:
Deployed AiOps assets and driven A/B testing and iterated based on user feedback, improving product-market fit by 25% and ensuring alignment with diverse customer needs across the APAC-J market.

Performance Enhancement & User Engagement:
Provides product feedbacks and improved products which boosted system performance by 30% and user engagement by 20%, demonstrating a commitment to delivering exceptional user experiences and maximizing product value.

Cost Reduction & Process Optimization (Client-Focused):
Refined processes for a Thailand conglomerate, achieving a 30% reduction in operational costs through strategic process improvements and efficiency initiatives, directly impacting client profitability.

Strategic Product Vision & Roadmap Development:
Defined and communicated a clear product vision, developing comprehensive roadmaps that aligned with market needs and business objectives, driving strategic product direction and ensuring long-term success in the APAC-J region.

Successful Product Launch & Go-to-Market Strategy:
Executed successful product launch and involved in go-to-market strategies, driving product adoption and achieving key business metrics across the APAC-J market.

Demonstrated AI Automation Expertise & Implementation:
Demonstrated expertise in implementing and optimizing AiOps automation, delivering tangible results and driving operational excellence for clients in the B2B space.

Consultative Problem-Solving & Client Value Delivery:
Provided consultative problem-solving and delivered significant value to clients, demonstrated by substantial cost reductions and operational improvements, strengthening client relationships.

Effective Cross-Functional Collaboration & Strategic Alignment:
Successfully collaborated with diverse teams and aligned technical solutions with strategic business objectives, ensuring seamless project execution and impactful results across the APAC-J region.

My Approach:

I am passionate about leveraging data and AI to drive product innovation and deliver exceptional value to B2B clients in the APAC-J region. I believe in a collaborative, data-driven approach to product management, focusing on understanding customer needs and delivering solutions that drive measurable business outcomes.